The difference a Man in a Van can make

Dean by Dean
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We’re very proud of our ‘Man in a Van’ service, which is where one of our mobility engineers visits a young person in their own home (or school) and hands over their wheelchair there, saving the family time and effort from having to visit a clinic. Here, one of our mobility engineers, Dean, tells us more about his job. 

As the Lead Mobility Engineer for Whizz-Kidz, I lead a growing team of engineers supporting our therapist team in equipment assessments and provision for young people.  

We are based around the country and we are able to offer a unique service to suit our users’ needs and requirements, to minimise the impact of our support in their already busy lives. Within our team we have many years of experience in the mobility equipment industry, and we use this experience to support our clinical team to choose the right equipment at the assessment stage, oversee the ordering and procurement, take charge when the equipment arrives and completing a timely handover of the equipment. 

I’ve been at Whizz-Kidz for nearly two years and have been lucky to meet some inspiring people along my journey. Two that really stick out in my mind are Gabriella and Grace, who I met in November during a handover clinic. 

Neither Gabriella or Grace had ever used a powered wheelchair before, but they clearly had the ability. Unfortunately neither of them were eligible to get a powered chair through the NHS in their area, so they had to use manual chairs. Both were unable to maintain the ability to propel their own chairs throughout the day and therefore had to rely on parents and carers to push them around. 

Whizz-Kidz provided Gabriella and Grace with powered wheelchairs, and once they had been adjusted to suit their individual needs, they were both able to drive the chairs within minutes, demonstrating good understanding of the equipment they were using and how to control it safely. With minimal effort, they safely manoeuvred around the obstacle course we set up, then they took the chairs outside under the supervision of their parents. 

Both families were able to take their new equipment home on the day of the assessment and enjoy their new independence straight away. 

Seeing the difference this makes and seeing the smile on their faces is an inspiration to me to drive forward the work we do in the community and to help as many people as possible. 

Categorised under: Healthcare Professionals, Staff

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