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You can find all the information about how to apply to Whizz Kidz for equipment on this page. Please note: Only the parent/legal guardian of the child/young person can submit an application for equipment.
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We ask the following questions:
- Is the young person under 18 years old? Applications must be submitted before the young person's 18th birthday.
- Does the young person have a physical disability that permanently affects their mobility and participation?
- Have you approached your local NHS wheelchair service and found that the mobility equipment that your child needs is not available/provided?
If you answered yes to all of these questions, then the young person may be eligible for equipment from Whizz Kidz. If you've had mobility equipment from Whizz Kidz in the past you can still make a new application as long as the young person still meets the above criteria and it's been two years since your last application.
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It is the family’s responsibility to service the equipment annually and to pay for any ongoing maintenance or repairs. For more information, please go to our 'Aftercare' page.
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Every piece of mobility equipment we provide has been prescribed to meet each individual young person's specific needs. For that reason we don't have a brochure of equipment for you to choose from. However you can find examples of the kinds of equipment we currently provide by going to our equipment page.
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We conduct a full clinical assessment and if necessary we can bring suitable mobility equipment to the clinic appointment for the young person to try out.
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Whizz Kidz provides:
- Powered wheelchairs
- Manual wheelchairs
- Specialist sports wheelchairs
- Trikes
- Specialist buggies
We do not fund car seats, vehicles or vehicle adaptations, home adaptations, sit-to-stand wheelchairs, powered tricycles or static equipment (e.g. comfy chairs, standing frames, static exercise bikes etc.)
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Yes, their involvement is very welcome. We encourage joint assessments as they are a great way to share expertise, and also potentially identify additional funds, enabling us to reach the best possible outcome for each young person. If the community therapist doesn't want to be involved, then Whizz Kidz will carry on with the assessment independently.
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No, we do not operate on this basis and only fund equipment that one of our therapists has assessed a child for.
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No we don’t.
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Some NHS Wheelchair Services operate a Voucher Scheme which means they will fund or part-fund mobility equipment. Whizz Kidz actively joint funds equipment with as many local wheelchair services as possible. It’s worth approaching your local service to find out if the young person is eligible for a voucher before applying to Whizz Kidz. If you apply to Whizz Kidz we will also approach your local wheelchair service to identify any joint funding opportunities and maximise our resources. It is worth knowing that the voucher can’t be exchanged for cash. It is non-taxable so it will not affect any disability benefits your child may be receiving. Also, if you buy a wheelchair privately from a commercial company or individual, you cannot claim back the money from the NHS Wheelchair Service or from Whizz Kidz.
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No, we do not operate on this basis. Whizz Kidz will only fund mobility equipment following a clinical assessment by one of our therapists or engineers
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All of our mobility therapists are either occupational or physiotherapists, with additional specialist training. They all have many years of experience providing mobility equipment to children and young people.
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Yes, we do. We endeavour to jointly fund as often as possible, so that we can make our funds go further and help as many young people as we can. For non-recreational equipment we approach the local NHS Wheelchair Service to ascertain whether they will work with us. For example, we might joint fund some additional extras on NHS wheelchairs (such as risers or specialist controls), or we use the funding provided through the NHS to provide a wheelchair / certain functions that the NHS is unable to provide. We also work with other charities, and some families also contribute to the cost of the equipment. Any joint working / funding will only be considered following a clinical assessment by one of our engineers / therapists.
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If you're unable to obtain mobility equipment from the NHS, there are other charities or charitable trusts that provide grants for mobility equipment. You’ll need to check what their guidance is for eligibility and follow their application procedure. Most charities will not carry out a clinical assessment to identify the best equipment and are not able to cover the cost of maintenance, servicing or insurance. This is a crucial part of looking after mobility equipment, so you do need to consider this when applying. Here is a list of other organisations that may help:
- Contact a Family (CAF) is a great source of advice and information for families of disabled children.
- Disabled Living Foundation gives a comprehensive overview of a wide range of equipment that has been tried and tested by children and families.
- Ask your local Paediatrician or local NHS Children’s Centre who may have knowledge of local charities who could help you.
- Libraries or voluntary organisations often have directories listing local charities and trusts. Remember to check their criteria.
- If a member of your family is, or has been, a member of a group or union it is worth approaching them. Often industries in decline have funds waiting to be used.
- If any member of the family is, or has been, a member of the armed forces, you could approach the Soldiers, Sailors, Airmen and Families Association (SSAFA).
- If any member of the family is, or has been employed in the banking sector, you might like to consider approaching the Bank Workers Charity.
- There are companies that hire and sell products – often with someone coming to your home to demonstrate products to you. These can be found by searching online, in disability magazines or in the phonebook.
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All applications that meet our criteria will be screened by the clinical team. We take several factors into account, including the type of equipment requested, what equipment the child/young person already uses, when and where the equipment will be used, the young person's condition and what they would like to achieve with the equipment requested. We also take into account the needs of their family and/or carers. As a charity we are dependent on our voluntary income and are therefore unable to provide an emergency service.
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We are unable to support with private assessments or face to face advice. However, if you've fundraised to buy your child their mobility equipment or you can afford to purchase your child’s mobility equipment privately here are some of the things you should think about:
- What advice does your local therapist give?
- What does the young person want to do with the equipment?
- What makes their movement difficult, and what would make it easier?
- What is good about any equipment they may already have?
- What else needs to be considered when buying mobility equipment e.g. access to your house, school and college and how the equipment is transported?
- What may change in the next few years?
- Have you thought about the ongoing repair and maintenance of the equipment?
- Have you thought about insurance of the equipment?
- You should ensure the young person is assessed by someone who is qualified to do so and that you are able to trial equipment before you purchase. It’s worth noting that a piece of equipment may not be able to do everything you want it to.
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Whizz Kidz is virtually 100% reliant on voluntary donations, so it is very difficult for us to accurately predict how long the wait for equipment will be as it really depends on the money we receive.
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Most equipment is prescribed with room for growth in mind. If the young person appears to have outgrown their equipment, contact us and we may be able to arrange a review appointment. However, as for any intervention we are relying on our voluntary income for review appointments, so there is likely to be a waiting time until the young person will be seen/adjustments can be made. If the equipment cannot be grown any further you can reapply to Whizz Kidz for new equipment, providing the young person meets our criteria for provision of mobility equipment. Please email us at kidzservices@whizz-kidz.org.uk or call our Customer Services team on 0800 151 3350.
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This depends on the age, condition and type of equipment. For example, a powered wheelchair could be reconditioned if it is in good condition. If the equipment is in good condition, please email us at kidzservices@whizz-kidz.org.uk or call our Family Liaison Team on 0800 151 3350 and give us the model name and length of use. If we are unable to refurbish the equipment, you could consider donating it to a local school or hospice, but it would be entirely their decision to take it or not. If your equipment is old and worn, we recommend you scrap it safely, particularly if there are electrical components such as batteries.
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Contact us to discuss the details and our clinical team will review the request. We may then potentially arrange an appointment to review the young person’s needs/adjust the equipment. However, as for any intervention we are relying on our voluntary income for review appointments, so there is likely to be a waiting time until the young person will be seen/adjustments can be made if applicable. Please email us at kidzservices@whizz-kidz.org.uk or call our Children’s Services team on 0800 151 3350.
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Your local wheelchair service should be your first port of call. The Disabled Living Foundation may also be able to offer advice on other organisations that may be able to help.
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No, we do not provide this service.
Applying for a Wheelchair
Find out how to apply for mobility equipment from Whizz Kidz
Eligibility criteria
- Is your child under 18 years old? Applications must be submitted before your child’s 18th birthday.
- Does your child have a physical disability that permanently affects their mobility and participation?
- Have you approached your local NHS wheelchair service and found that the mobility equipment that your child needs is not available/provided?
If you answered yes to the above questions then Whizz Kidz may be able to help you.
If you’ve had mobility equipment from Whizz Kidz in the past you can still make a new application, as long as the young person still meets the above criteria and it’s been two years since you last received mobility equipment from us.
The equipment supplied by Whizz Kidz includes manual wheelchairs, powered wheelchairs, add-on power and buggies.
Our Application Process
Step 1: Submit your application for mobility equipment
You can either apply online or by post.
Step 2: Application approved
Whizz Kidz will contact you to confirm that your child is on the waiting list. You'll need to keep us informed of any change in circumstances.
Step 3: Funding your child's equipment
Whizz Kidz may contact your local NHS Wheelchair Service about joint funding. If local services can’t help, we will start looking for other funding opportunities including from other charities.
Step 4: The telephone assessment
Once we have secured funding to proceed with your application, our Customer Services Team will contact you to set up an initial telephone assessment with one of our Mobility Therapists.
Step 5: The clinic appointment
At the clinic appointment, our Mobility Therapists and Engineers or representatives will carry out a full posture and mobility assessment. This entails gathering additional information, taking measurements and looking at movement and posture.
Step 6: Equipment handover
When you take the equipment home, we will be at the delivery to ensure:
- The equipment is complete and set up correctly
- You are able to use the equipment safely and correctly
- A handover certificate is completed
- You have appropriate insurance and understand the equipment’s maintenance needs
- You are aware of any additional services Whizz Kidz provides
Recreational Equipment
Whizz Kidz regrets that with immediate effect, and for the foreseeable future, we will be pausing applications for trikes, sports chairs, other recreational equipment and buggies apart from those for children completely unable to walk with very complex needs. This action is being taken due to our rapidly increasing application rate along with consideration of how and where our clinical teams can best use their skills.
All applications already in the system will be honoured but the timescales may be longer.
If you have any queries about specific equipment please contact our family liaison team who will endeavour to help you
After your child gets their mobility equipment
Receiving equipment from Whizz Kidz is just the beginning!
We offer plenty of other services for young wheelchair users, whether you've received equipment from us or not.
Our clubs are available for young people across the UK and are a great place to have fun and make new friends! Find out more and register to join here.
Our work placements and work skills day can be a brilliant way to find out more about the world of employment. Head to our Employment Support page to find out more about our virtual and in-person opportunities.
Once you've received your new wheelchair, it's time to make sure you and your child know how to use it safely and confidently. Check out our range of free wheelchair skills workshops to find out more.
If you're looking for support or advice from families of other young wheelchair users, then our Families Network is for you. Click here to find out more and join.
Apply offline
Prefer to apply by post? Access a PDF versions of the application documents.
Taking Measurements
If you apply for a chair from Whizz-Kidz, you may need to take some measurements to help us find the right chair for you. Check out our useful video to find out how to accurately collect upper body measurements.
